Business- How to start communication on a positive note?

Good communication plays a pivotal role whether in personal or professional life. Here I am putting forward some points for effective communication in professional life. They are as follows:

1. Acknowledge or appreciate the person’s strengths:
People love to be complimented. Make their day by saying a good thing or two about them, especially at the start of the day.

2. Say what you mean and mean what you say:
Your sincerity will be reflected by the tone of your voice and your facial expression. Let me explain this by putting an example:
During one of the two-day image program, It was specially highlighted to the group that men in traditional industry must not, and should not wear a red business shirt.
On the second day, as the lift door opened, one of the participants appeared in a bright red shirt with a dull red tie. It looked really awkward.
He asked-”How do I look”?
His colleague cannot say, “Yes, it’s alright”–that would not be authentic of him. He even cannot say “No, it’s absolutely not alright”, for that would affect his self-esteem and his entire day. Yes is wrong answer. No is a bad answer. He replied, “Let’s discuss this interesting color combination you have on today”.
During class, He explained what could be done better and why he and the rest of men in business must avoid a red business shirt during business hours, without embarrassing him.
“Say what you mean and mean what you say” must be applied tactfully.

3. If there is any areas that needs improvement, give constructive suggestions.

Use the sandwich method. First, tell the person what he/she has done right/good. Compliment him/her on that. Then only tell what could be done better. In other words, give specific suggestions.
For example, I will not say,” your dress is wrong for this occasion”. Instead, I will say,” you have a lovely dress. It brings out the best of your body shape. I am sure it will look even better on you at a grand occasion, because of the impact it gives.”

4. Efficient and Effective work habits
-Efficiency is essential.
When you are efficient, your work becomes more effective.

-Keep your staff or colleagues informed.
When not around, keep your staff informed so that they will not have to give the caller/visitor the runaround.

-Outstanding matters.
When not around, keep your staff or colleague informed on outstanding matters

-Greet confidently.
Offer a handshake to greet and complete. Handshake must be firm and the shakes can be 2 to 4 times, with physical contact between the webs of the palms. Introduce junior to senior, regardless of sex. Ladies first does not apply in business introductions.
In any business situation, avoid physical contact except for your handshake. Your very familiar gesture of touching, may be frowned upon by many a parties. In addition, it is not a professional gesture.